Local Collection: Collection is by appointment only. We will send you an email or What's App to schedule a time for you to collect between 8h00 and 17h00, Monday through Friday unless otherwise organized.
Standard Domestic Shipping: Shipping is through Sosi Removals and your product will arrive 3-5 days depending on the time of day the order was processed.
Shipping Cost: Delivery surcharges (R500 - R850) may apply and will be communicated by email. You will be given the option of a refund, should you not wish to pay for the surcharge.
Delivery may be delayed due to high demand during the holiday season.
We are not responsible for any late deliveries, if by any reason our third party suppliers are not able to supply us with materials in due time. In case of such events we will submit proof of these circumstances to you as customer.
We do not take responsibility for any loss or damages caused to items by any delivery services.
Assembly of any product or item remains the customer's responsibility. Account must be settled prior to delivery. Any products manufactured by Jakkalsvallei will remain the property of Jakkalsvallei until full amount has been paid.
The general lead time estimate is 6-8 weeks (excluding festive holidays) for standard and factory orders. The lead time on custom orders could however increase and you will be notified of such an increase by one of our team members. For more information, please refer to our Terms and Conditions of Sale or FAQs.
747 Wekker Road, Moreleta Park
Pretoria Eat, Gauteng
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